Page 410 - Westport Guide To Malaysia

402 USEFUL INFORMATION
Rehab is an essential part of recovery, speeded by advanced physiotherapy equipment like this anti-gravity treadmill.
orthopaedics, dental implants, ophthalmology, neurology, aesthetic procedures and minimally invasive surgical procedures. These hospitals are regulated by the Ministry
of Health and in most cases have internationally recognised accreditations such as Joint Commission International (JCI), which accredits healthcare organisations.
Currently, 73 private hospitals in Malaysia
are qualified and
registered under MHTC. A committee consisting of representatives from both the private and government sectors stringently evaluates these medical providers to ensure that
the standard of service
and quality of medical care provided within the industry is continuously upheld. Hospital caregivers are also English-speaking, facilitating proper communication
and interaction, while
many are also fluent
in other languages.
Malaysian medical specialists have been trained in some of the leading medical institutions in the world, especially
in Australia, the United Kingdom, the USA and
in Malaysia. Treatment is carried out in state-of- the-art facilities that have been furnished to meet international standards.
While the cost of medical care is skyrocketing in
the USA and Europe, Malaysia offers quality
and affordability with its favourable exchange rate and single price policy. According to Patients Beyond Borders, patients save between 60-80%
for treatments in Malaysia compared to the US. Thus, many visitors end up paying less for treatment and an idyllic holiday than they would have paid
for the treatment alone
in their home country. Malaysia also offers some of the most luxurious resort spas in the world, the perfect environment in which to recuperate from a surgical procedure or course of treatment.
Malaysia’s healthcare travel industry, branded
as “Malaysia Healthcare”, promises Quality Care for Your Peace of Mind via
a seamless end-to-end ecosystem. To achieve this, MHTC operates a number of specialised customer/ patient service facilities to assist healthcare visitors.
The Malaysia Healthcare
Call Centre (+603 2726 8688) handles all medical travel enquiries. It operates Mondays to Fridays from 8am to 5pm Malaysian time, supporting calls and emails in English, Bahasa Malaysia, Bahasa Indonesia and Mandarin. Malaysia Healthcare representative offices have been set up
in China, Indonesia and Vietnam for healthcare travellers seeking information on healthcare products and services available in Malaysia.
Three Malaysia Healthcare Concierge and Lounge Centres operate from
Gate 8 of the Kuala
Lumpur International Airport (KLIA) Arrival Hall, Level 3 of Kuala Lumpur International Airport 2 (klia2) Departure Area
and Level 1 of the Penang International Airport Arrival Concourse. They provide a comfortable, wheelchair- friendly environment
where medical visitors
can relax and recuperate from their flight while waiting to be picked up by their respective medical providers. They also provide easy access to all the information needed in order to have a comfortable and fruitful stay. For visitors’ convenience, the Immigration Department
of Malaysia have set up the eVISA (Medical) portal, which enables medical visitors to obtain all their immigration clearances
and documentation online